What is the role of client feedback in coaching?

• A. It should be avoided to maintain authority.
• B. It strengthens the client-coach bond and aids in the coach's development.
• C. It determines the salary of the coach.
• D. It replaces formal coaching goals.

Answer: (B)

Client feedback is essential because it guides how coaching unfolds in real time. When clients share what’s helping, what’s not, and what they’re noticing about themselves, the coach can tailor techniques, adjust pace, and refine goals to fit actual experience. This ongoing dialogue builds trust and safety in the relationship, showing that the client’s perspective matters and is acted on. It also fuels the coach’s growth—spotting what works, recognizing blind spots, and improving how to support progress.

Avoiding feedback undermines progress and rapport. Feedback doesn’t determine a coach’s salary, and it doesn’t replace formal coaching goals—those goals set the direction, while feedback helps you pursue them more effectively.